THE MSHH DONOR CLOSET

DONOR CLOSET HELPS PEOPLE IN NEED

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DIRECTIONS FROM THE I-5 FREEWAY: Take exit 177 and go west on SR104 toward Edmonds - Kingston Ferry.  (This highway is also 205th St. going north, 244th St. SW going south (the King County Snohomish County Line).  Follow SR104 to Edmonds . *Stay to the left and DO NOT take the Kingston Ferry Cutoff. You will now be on 5th Avenue .  You will drive by many condos on both sides of 5th Avenue . When you come to Howell Way , the second street on your left as you enter Edmonds , turn left (west) on Howell Way between the 5th Avenue Grill House and Petosa’s Family Grocer.  Go about 200' and turn right (north) at the next street, 4th Ave, right behind Petosa’s Family Grocer and go to the north end of the building. (#409) The new MSHH office & the “DONOR CLOSET” are located behind and below Petosa’s Family Grocer and the Pancake Haus. If you get lost or can’t find the location, call the “DONOR CLOSET” (425) 712-1807 for directions.

 

 FROM HIGHWAY 99 – AURORA AVENUE

GOING NORTH

Take the Edmonds Kingston Ferry off ramp and go west 

on SR104, and follow above *directions.

 

GOING SOUTH

Turn west on 205th and follow the road to the Westgate Shopping Center at

the intersection of 100th & Edmonds Way/SR104. Turn west, (left),

and follow the above *directions.

 

 The MSHH Donor Closet is open Monday through Saturday

from 10:00 am to 3:00 pm

 

THE PHONE NUMBER: (425) 712-1807

Emergency number: (425) 712-1804

FAX NUMBER: (425) 672-1411

 

WE SUGGEST THAT YOU ONLY CALL BETWEEN THOSE HOURS.

 

LEAVING A MESSAGE ON THE ANSWERING MACHINE DOES NOT ASSURE

YOU OF A CALL BACK AS MANY MESSAGES ARE HARD TO UNDERSTAND,

OR THE CALLER DOESN'T LEAVE THE RIGHT PHONE NUMBER.

WHEN WE DO CALL BACK, MANY TIMES THE CALLER ISN'T THERE.

 

E-MAIL info@mshelp.org

WEBSITE: www.mshelp.org

 

PICK UPS OF DONATED ITEMS ARE MADE AT THE CONVENIENCE OF

THE DONOR CLOSET DRIVER AND THE DONOR.

 

THE DONOR CLOSET REQUESTS MINIMUM SUGGESTED DONATIONS

FOR ALL RECYCLED ITEMS WHICH HELP DEFRAY THE OPERATING 

COST  OF THIS SERVICE. MINIMUM DONATIONS ARE REQUESTED FOR ALL ITEMS.

 

THERE IS A MINIMUM SUGGESTED DONATION DELIVERY CHARGE FOR ALL ITEMS
DELIVERED IN OUR LOCAL AREA, AND MORE FOR OUTSIDE THE LOCAL AREA.

 

THE DONOR CLOSET DOES NOT DELIVER ANY ITEM THAT THE RECIPIENT HASN'T

PERSONALLY COME TO THE DONOR CLOSET AND PICKED OUT.

 

RECYCLED ITEMS IN THE DONOR CLOSET ARE NOT GUARANTEED

OR UNDER WARRANTY. IF THE ITEM FAILS WITHIN TWO WEEKS,

IT WILL BE REPLACED WITH LIKE ITEM, AN UPGRADE OR YOUR

DONATION WILL BE REFUNDED WITH A RESTOCKING DONATION.

 

CASH OR CHECKS ARE ACCEPTED WITH PROPER IDENTIFICATION

(CURRENT PICTURE DRIVER'S LICENSE).

CREDIT CARDS & OUT OF STATE CHECKS ARE NOT ACCEPTED.

  

THERE IS A $50 CHARGE FOR "NSF" CHECKS.

If required, NSF checks are turned over to the Fraud Division of the designated Police Dept.

 

PLEASE REMEMBER, THE DONOR CLOSET IS OPERATED BY

23+/- VOLUNTEERS, WHO PUT IN OVER 200 MAN HOURS PER WEEK.

 

 

The volunteer staff of the "DONOR CLOSET" is not medically trained to evaluate a patient of his/her medical needs. The "DONOR CLOSET" recommends that a patient be evaluated by a doctor, physical or occupational therapist (PT or OT) prior to requesting items from the "DONOR CLOSET."

  

You can also drop off your donated items at The "DONOR CLOSET" between 10:00 am to 3:00 pm Mondays through Saturdays at  409 Howell Way, Edmonds, WA 98020. The "DONOR CLOSET" is located behind and below Petosa's Family Grocer & directly below the Pancake Haus. (See Directions above) 

 

Recycled items in the "DONOR CLOSET" are not guaranteed or under  warranty, since they are used. Once accepted by the recipient, the items become his/her responsibility to take care of properly. If the item fails within two weeks, it will be repaired or replaced with an identical item of equal value. There are no refunds on items taken and kept over 2 weeks.

 

All items are in good, clean condition, and checked for safety and proper operation before they are recycled. Some of the items are new or hardly used. Instruction and operator manuals are made available when received from the original donor. 

 

There are times when a minor repair or a missing part might be needed. The "DONOR CLOSET" can provide referrals as to where to get these items installed or repaired.

 

The Donor Closet can not provide repairs or parts for client owned DME/ME items that did not originate from the Donor Closet. If someone requires repairs or batteries for their scooter or power chair we recommend calling Bolton Mobility (Bruce Bolton) (425) 774-1595. Bruce comes to your location.

 

Due to the activity of the "DONOR CLOSET," most popular items  in inventory go very fast, and it is recommended you check the inventory in person, by phone, or E-mail every 7 to 10 days to see if the items you need have come in. Every item is on a first come first receive basis.


Where “HELP” is needed, there is the “MSHH DONOR CLOSET!"


"The Turtle, the MSHH LOGO, never moves 

forward until it sticks its neck out," 

&
“We stick our necks out for people with MS!”

 

The MSHH Donor Closet, a resource provided by MS Helping Hands-MSHH, is a non-profit 501(c)(3) self-supporting corporation (social service) licensed & registered in Washington State that accepts and recycles Durable Medical Equipment (DME) & Mobility Equipment (ME) to people who have been denied these items by Medicare, Medicaid, DSHH, insurance companies and other Social Services Organizations,  or who have fallen through the cracks in the Social Services System.

 

DONATIONS of DME/Mobility Items to the "DONOR CLOSET"

If you have  items you wish to donate to the "DONOR CLOSET," please see

that they are not broken, are clean, and all MANUALS and OPERATING INSTRUCTIONS

are provided with the items. Please provide all attachments and accessories. If you are

unable to deliver your donated items to the "DONOR CLOSET,"

call (425) 712-1807 to arrange for a pickup/

 

Tax receipts are available upon request as long as the items were not donated,

provided by Medicare - Medicaid - Insurance - or another Agency to you.

 

“ITEMS USUALLY FOUND IN THE DONOR CLOSET”

Effective August 1, 2008

Recycled & New

MOBILITY:

POWER CHAIRS

MANUAL WHEELCHAIRS

TRANSPORT CHAIRS

ROLLATORS

3 & 4 WHEEL SCOOTERS

2 WHEEL WALKERS

 

 BASKETS

CUSHIONS

TRAYS

CANES – QUAD CANES - CRUTCHES – FOREARM CRUTCHES

 DME:

BATHTUB TRANSFER BENCHES

COMMODES

SHOWER BENCHES

TOILET SAFETY FRAMES

TOILET SEAT RISERS

TRANSFER BOARDS

 

HOSPITAL BEDS:

2 – MOTOR WITH MATTRESS

3 – MOTOR WITH MATTRESS

BED SIDE RAILS

BED PADS

TRAPEZES

UNDER MATTRESS ASSIST RAILS

BEDSIDE ASSIST POLES

PIVOT & TILT OVER THE BED TABLES

 

 HOYER LIFTS:

SLINGS

 

 MISCELLANEOUS:

GRAB BARS

COOLING VESTS

EXERCISE PEDDLERS

HOSPITAL BED PROTECTION PADS

REACHERS

INCONTINENT  PADS

& More

Items Subject to Availability 

Call (425) 712-1807

FREE PICK UP OF DONATED ITEMS

 

TAX RECEIPTS ARE AVAILABLE UPON REQUEST FOR DONATIONS & DONATED ITEMS

 

The Volunteers Who Make It Happen!

William L. "Bill" Brayer - Director

Mike Bemis

Bruce Bolton

Gene Borden

Stan Campbell

Bob Chisholm

Jerry Crabb

Denise Donnelly

Bill Echols

Doritt Jensen

Gary Jensen

Russ Johnson

Richard Marin

Jerry Miller

Roger Oliver

Dick Paschall

Craig Rubin

Vel Smith

Walt Smith

Mary Sprute

Gary Turcott

Walter Voll

 

 

 

 

THE BIRTH & HISTORY OF THE MSHH DONOR CLOSET

          In October 1999 Bill Brayer had an idea that in just over 9 years has mushroomed into what is now known as the MSHH “DONOR CLOSET”, one of the largest resources – services of its kind in the country. Bill, who himself has had MS for over 56 years, is the founder/President of MS Helping Hands – MSHH, a non-profit 501 (c) (3) MS corporation licensed and registered in Washington State, is director of the MSHH Donor Closet and has been an MS support group facilitator for the past 20 years.

          Bill had been meeting weekly with a group of residents who had MS, at a nearby care/rehab center when one of the MS residents passed away at an early age. Her parents asked Bill to help find a home (someone who could use her items) for an electric wheelchair (just 6 months old), a manual wheelchair, an electric hospital bed and several other DME/Mobility items. Bill took the donated items to his home to store them in his garage until a needy person was found, which didn’t take that long after he sent out E-mails about them to his MS E-mail list. He soon received several requests for them.

          These items were recycled in the condition that they were donated to Bill in. But, in the meantime, others found out what Bill was doing and began donating more items for him to find homes for. In no time at all, Bill’s two-car garage was full, no place for his wife’s or his car so he was forced to find another place to store the items as they came in. The items were moved to a local storage facility and went from 2 - 5x10 storage units to 6 in less then 7 months. The first couple month’s storage were donated and then the storage facility had to charge rent for them. A sponsor came forward to pick up these new monthly rental charges which were going up with the addition of each additional unit. The Donor Closet was then forced to move to another more modern and less expensive  storage facility and into 5 larger – 10x20 storage units. He was given special rates due to the type of service being offered. Many of the items being donated had to be cleaned and repaired and new batteries were usually required for the electric wheelchairs and scooters. Within six months the Donor Closet was operating out of 12 – 10x20 storage units (2,400 square feet) which included a repair shop and was looking for more space.   

          Originally Bill thought this little project/idea wouldn’t last more then 3 months and there would be NO charge to recycle these donated items. There were virtually no out of pocket expenses, so the items would be given to people with MS free as is.  But, he soon saw a definite need for this type of resource - service and knew there was a solution, a named it the “Donor Closet” that would recycle DME/Mobility items to anyone who needed them.

          A newspaper article covering the story of this special resource helped to bring in additional DME/Mobility items and even volunteers who read the article and wanted to help expand this resource. These talented volunteers were capable of both electrical and mechanical repairs and they come in weekly to get items like the recycled scooters, electric and power chairs ready to recycle. A repair shop was established in one of the 10 x 20 storage units and equipped with tools and the other shop items that were needed. Other volunteers soon joined the Donor Closet to clean the items and help assist the recipients who came into the Donor Closet to get them.  A local battery suppler provided the new batteries needed at reduced pricing to help keep operating expenses down.

          Liability insurance and vehicle insurance required added to the cost of operating and maintaining the Donor Closet. The costs of operating the Donor Closet also included parts and cleaning supplies. So going from a free service out of Bill’s personal garage to a service that was now costing several thousand dollars a month to maintain, suggested minimum donations were required to keep this resource going.

          Bill had no idea how many used DME/Mobility items were just sitting in basements, garages, storage lockers, closets, or any place one could find to store them, as there seemed to be no one or place who wanted or would accept and recycle good used medical - mobility items. These are perfectly good items, some very expensive. Originally some of these items cost several thousand dollars each.

          Many donors had no way to get the items to the Donor Closet so a volunteer with his own van, as Bill was using his own small Honda Civic hatchback, volunteered to help Bill pick them up and he still continues to do it using his own van. Prior to this volunteer coming on board, a neighbor of Bill's often helped with his van.

          It was then that a generous local business woman who had MS herself donated her own 1997 Pontiac van to the Donor Closet with only 37,000 miles on it to help in picking up the many items that were now being donated.

          Bill found that people, not just with MS, were being denied these items by Medicare, Medicaid, DSHS, private insurance companies, and other social services agencies. These people were also undergoing financial hardships, living on low income, living on disability checks, some unemployed through no fault of his/her own, and couldn’t afford to buy them new. Many of them had fallen through the cracks of the social services system. It was then decided that the Donor Closet would provide this resource not just to people with MS as originally planned but to anyone who needed the items. No one is denied an item(s) if he/she can’t afford the suggested minimum donation. Arrangements can usually be made to cover the minimum donation requested.

          Regarding the minimum suggested donations asked, the donations left over after covering the monthly operating costs of the Donor Closet are transferred into a restricted "Financial Assistance Grant Fund Account" that is only used to provide "Financial Assistance Grants" to people with Multiple Sclerosis who reside in the State of Washington. Since October 1999, over $105,000 has been granted in  financial assistance grants through February 2008 and at least 10 to 15 requests for financial assistance are received every month. It should be noted that MSHH/The Donor Closet are 100% volunteers so there is no administrative costs.     

         From the days of being in Bill’s garage in October 1999 to now being located in 7,500 square feet (the Donor closet last moved in March of 2005  to under one roof in downtown Edmonds, WA and expanded in October 2008). The “DONOR CLOSET” has recycled over 56,000 DME/Mobility items. 16+/-volunteers currently maintain the “DONOR CLOSET,” open 6-days a week from 10:00am to 3:00pm Monday through Saturday, doing pickups, repairs, cleaning, and rebuilding some of the items to be sure they are in good, clean working condition when they leave the “DONOR CLOSET.”

          It is hard to believe that people couldn’t find anyone/anyplace to donate these usable items to or a place where they can be readily available for those who need them. Most of these items are left behind when someone passes away, usually in a care/rehab center, or nursing home. Some come from a person who has up-graded his/her equipment.

          There are some social service agencies that have a “LOAN CLOSET,” but MSHH doesn’t loan, sell, or rent these items; they take suggested minimum donations and the items then belong to the recipient as long as he/she needs them. If the items are ever returned to the “DONOR CLOSET” after they are no longer needed, they are recycled again as long as they are in good, clean, working condition.       Most recipients of these items have found that the suggested minimum donation they give for then is usually much less then the daily, weekly, or monthly rental charges for them if they were available to afford them and the items actually becomes theirs. Imagine getting a hardly used electric - power chair - or electric scooter that originally can cost up to several thousand dollars for a suggested minimum donation of $350.00 to $450.00.

          Because of some very generous grants ($31,000) received from the Multiple Sclerosis Foundation (MSF) headquarted in Fort Lauderdale FL. and United Way of Snohomish County, Washington, the Donor Closet was able to purchased new items to meet the many requests for items often requested but aren’t often donated to meet the many requests for them.

          The donors of the DME/Mobility items get a tax right off receipt as MSHH (The “DONOR CLOSET”) is a non-profit 501(c) (3) corporation licensed and registered in the State of Washington.

          It is hard to believe that the Donor Closet is now over 9 years old and is still growing. The Donor Closet has  16+/- volunteers who maintain it by putting in about 200 man hours a week. Media coverage (radio – TV – newspapers) has helped to increase the number of donated items being received as well as people needing them. Items in the Donor Closet are NOT just limited for people with MS, but for anyone who needs them.

         The MSHH Board of Directors, Officers, Advisory Committee Members and the Donor Closet Volunteers all serve as volunteers and receive NO compensation or benefits. There are NO administrative costs, only operational costs.

          Bill has one saying he often refers to: “We are here to help the needy, NOT the greedy!” Bill feels there ought to be a Donor Closet in every city, as the need is there and so are the unused items. All it takes is someone to get the ball rolling. If anyone wishes to take on the challenge, Bill has written a “HOW TO DO” article on starting and maintaining a “Donor Closet” in your area. Just remember, it is an all volunteer resource.

           To start and maintain a “Donor Closet”, you don’t have to be as they say “As healthy as a horse”, as besides having MS, Bill is a diabetic, has had 2 heart attacks, has a pace maker, has had open heart surgery (4 way bypass) and a new aorta valve installed. He has overcame a 1 year serious bout with Endocarditis, which is a bacterial blood infection that attaches itself to an artificial heart valve and can be life threatening if not detected in time. If Bill can do it, anyone can.

          All is takes is determination, a commitment to make it work, and the people – volunteers to help! The personal satisfaction of doing something worthwhile – reaching out to others is beyond belief!

Highlights:

          When Bill first started the Donor Closet service in October 1999 out of his garage and moved it to the first storage facility, (ShurGuard Storage on Hwy 99, Edmonds, WA) a neighbor (Ralph Larson) would help Bill pick up and deliver large items in his van as Bill only had a 1996 Honda Hatchback.

          In early 2000 Roger Oliver volunteered his time and van to help with pickup and delivers as needed and now does it on a permanent basis, and you will usually find him at the Donor Closet 6 days a week.  

          After moving the Donor Closet to the second storage facility (Armadillo Self Storage just down the hwy south on Hwy 99), an article and picture that appeared in the Seattle Times newspaper in 2001 caught the attention of Craig Rubin who was thinking about starting a similar type service, but after he met with Bill, he became a permanent volunteer repairing and rebuilding scooters, electric and power wheelchairs. Soon after, Craig was joined by Bob Chisholm, who along with Craig are able to overhaul, repair and rebuild just about any scooter, electric or power wheelchair that is donated to the Donor Closet. They are both electrically and mechanically talented individuals.

         Gary Turcott volunteered some of his time to wait on recipients a couple times a week at the at the new location when it moved to the Armadillo Storage on HWY 99, Edmonds, WA site. When Bill had his heart attack and open hear surgery, in 2002 and 2003, Gary took over running the Donor Closet and enjoyed it so much, he became the full time Donor Closet Manager.  (Bill lost his job but remained on as the Donor Closet Director) 

           A friend of Bob Chisholm, Russ Johnson, heard about the Donor Closet and started coming in weekly to work on and clean the other major items such as the manual wheelchairs to have them along with other donated items ready to recycle.

           Mike Bemis volunteers to help mostly on Tuesdays, and other days as needed, and often helps Roger Oliver on major pickups and deliveries.

           After the big move in March of 2005 to the new location at 409 Howell Way, Edmonds, WA 98020, several new volunteers joined the staff.  Names of volunteers that have worked at the Donor Closet or still are include: Bill Echols, Jerry Miller, Anna Gonzales, Denise Donnelly, Dick Paschall, Richard Marin, Gene Borden, Dick Watts, and Walt Smith, Bruce Bolton and Matthew Waldron.

           The Donor Closet operates financially on the donations received for the recycled items and has remained in the black financially since mid 2000 and provides most of the funding for other MSHH corporate expenses, activities, events and also provides most of the funds for the Financial Assistance Grant Fund that since October 1999 has provided over $105,000 financial assistance grants to people with MS who reside in the State of Washington.

           The Donor Closet has received 5 - generous grants of $5,000 & 1 - $6,000 grant from MSF headquarted in Fort Lauderdale, FL and 1- $5,000 grant in 2005, from United Way of Snohomish County, WA to help purchase additional items, not often received but often requested, to have them available to those who need them.

        In February 2008, the Boeing Co. (Boeing Employees Community Fund) awarded MSHH a $46,070 grant designated to purchase a new 2007 Dodge Sprinter Van with a side door Ricon wheelchair lift for the MSHH Donor Closet to use to pickup and deliver durable medical equipment (DME) & mobility equipment (ME) as required.

           With all the news media coverage of the Donor Closet, there has been an increase in items being donated to the Donor Closet now that people who have them know where to take them. The number of patient requests has also increased because those who need them know where to go.        

           We have NO idea where this program is going or when it will end, but we hope we will be able to provide medical items to anyone who needs them for as long as we can……

        It should be noted that the Donor Closet has been recognized nationally 3 times, twice by MSF of Fort Lauderdale, Fl and more recently received Congressional recognition from congressman Jay Inslee in recognition of outstanding and invaluable service to the community.

………..William L. “Bill” Brayer – Founder/President of MS Helping Hands and Director of the MSHH Donor Closet.

           This is the basic text of an interview with Bill Brayer and was published in a local newspaper in 2005 and was up-dated in February 2008.